Adamas

(888) 731-1111

Shipping Information

At Adamas, we strive to ensure your orders are delivered safely, efficiently, and on time. Please review our shipping policies and procedures below.

1. Order Processing

  • All orders are processed once payment is confirmed.

  • Custom or personalized jewelry may require additional production time, which will be communicated at the time of order.

  • Orders are carefully inspected before shipping to ensure quality and accuracy.

2. Shipping Methods

  • We offer reliable shipping through trusted carriers.

  • Standard and expedited shipping options are available depending on location and order requirements.

  • Tracking information will be provided once your order has been shipped.

3. Shipping Times

  • Standard shipping times vary depending on order complexity, product type, and destination.

  • Typical delivery times for in-stock items: 3–10 business days.

  • Custom orders may require additional production time; estimated delivery will be provided when the order is confirmed.

4. Shipping Costs

  • Shipping costs are calculated based on the order size, weight, and delivery location.

  • Any applicable shipping fees will be displayed during the checkout process or provided in your invoice.

5. International Shipping

  • We ship to selected international destinations.

  • International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the recipient.

  • Shipping times may vary due to customs processing or carrier delays.

6. Order Tracking

  • Once your order is shipped, you will receive a tracking number via email.

  • You can track your shipment directly with the carrier to monitor delivery status.

7. Damaged or Lost Shipments

  • Orders are carefully packaged to prevent damage during transit.

  • If your shipment arrives damaged or is lost in transit, please contact us immediately at info@adamasmfg.com.

  • We will assist in filing claims and arranging replacements if applicable.

8. Contact Us

If you have any questions regarding shipping, delivery times, or order status, please reach out to our team:

Adamas
📧 Email: info@adamasmfg.com